Mission Statement
To grow our business through continuous improvement, innovations and excellent customer service whilst creating a positive and enjoyable environment for our staff to progress.
Vision Statement
• To bring all new innovation in our market to our shelves.
• To continually improve our customers shopping experience.
• To continue to be a great place to work and offer our staff every possible chance to further their career.
• To ensure all business is done in an ethical and sustainable manner.
Corporate Social Responsibility Policy
At Charles Birch, we recognise the importance of Corporate Social Responsibility (CSR) and we are committed to conducting our operations ethically, sustainably, and responsibly, while also contributing positively to the communities and environment in which we operate. Our CSR policy outlines our commitment to integrating social, environmental, and ethical concerns into our business operations and interactions with stakeholders.
1. Ethical Conduct
We pride ourselves in upholding the highest standards of integrity and ethical conduct in all aspects of our business.
• Conduct business with honesty, transparency, and fairness.
• Comply with all applicable laws, regulations, and industry standards.
• Uphold human rights and treat all employees, customers, suppliers, and other stakeholders with respect and dignity.
• Prohibit discrimination, harassment, and any form of unfair treatment in our workplace and supply chain.
2. Environmental Sustainability
We recognise the importance of environmental conservation and are continuing to try and reduce our environmental footprint. We aim to:
• Implement environmentally-friendly practices and technologies to reduce energy consumption, waste generation, and emissions.
• Promote recycling, reuse, and responsible disposal of materials throughout our operations.
• Source products and materials from suppliers who demonstrate a commitment to environmental sustainability.
• Continuously strive to improve our environmental performance and reduce our ecological impact.
3. Community Engagement
We believe in being active and responsible members of the communities in which we operate. We will:
• Support local community initiatives, charities, and organisations through donations, volunteering, and partnerships.
• Work closely with schools on actively getting parents back into work.
• Engage with local stakeholders to understand their needs and concerns, and work collaboratively to address them.
4. Responsible Supply Chain Management
We are committed to ensuring that our supply chain operates ethically and responsibly. We will:
• Work with suppliers who adhere to ethical labour practices, environmental regulations, and human rights standards.
• Regularly assess and audit our suppliers to ensure compliance with our CSR standards.
• Provide support and assistance to suppliers to help them improve their social and environmental performance.
5. Employee Well-being
We value the well-being and professional development of our employees. We will:
• Provide a safe, healthy, and supportive work environment for all employees.
• Offer training and development opportunities to enhance employee skills and career advancement.
• Promote diversity, inclusion, and equal opportunities within our workforce.
6. Continuous Improvement
We recognize that CSR is an ongoing journey, and we are committed to continuously improving our performance and impact. We will:
• Regularly review and update our CSR policies, practices, and goals to reflect evolving best practices and stakeholder expectations.
• Set ambitious targets and benchmarks to measure our progress and hold ourselves accountable.
• Foster a culture of innovation and collaboration to drive positive change within our organization and beyond.
Conclusion
At Charles Birch, we believe that conducting business responsibly is not just the right thing to do, but also essential for long-term success and sustainability. By adhering to the principles outlined in this CSR policy, we are committed to making a positive difference in the world while delivering value to our customers, employees, shareholders, and communities.